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CAST Commitment We are committed to delivering high value and to conducting ourselves with the utmost level of integrity and professionalism.
In every engagement, we hold ourselves accountable for our promise of client satisfaction to ensure that we fully deliver the level of value that meets or exceeds client expectations.
Unlike other firms that use billable hours or other internal profitability metrics to evaluate the performance of their consultants, we measure our consultants on value delivered and client satisfaction.
Every major client deliverable is reviewed by a principal of the firm to ensure adherence to CAST's corporate commitment to quality, and to the objectives and deliverables as defined in the project agreement.
The majority of projects at CAST are based on pay-for-performance or fixed-fee engagement models. For pay-for-performance projects, compensation is tied directly to the benefits realized by our clients. Under fixed-fee arrangements, CAST guarantees performance and backs this guarantee with the promise to do whatever necessary to assure success. These progressive fee arrangements align CAST's compensation structure with the value provided to our clients.
Finally, we understand the importance of managing and controlling project related expenses. As such, our expense control practices reflect a cost consciousness that few other firms have chosen to embrace.
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